I don't care who you think you are or where you work, I don't really care if you've had a bad day or not. You do not have the right to speak demeaning towards me or to use lanuage that is inapropriate with me, You do not have the right to make me feel like crap or make me cry, If it's not my fault and you know that don't yell at me. You do not have the right no matter who you are to speak to me like that or make me feel that way!